top of page
Opening Car Door

EVERYTHING YOU NEED TO KNOW

You’ve Got Questions - We’ve Got Answers

WHAT TYPE OF CERTIFICATION DO YOUR DRIVERS OBTAIN?

All our drivers hold the correct licenses for the vehicles they operate. Every driver is also fully DBS-checked, ensuring you can travel with complete confidence and peace of mind.

I NEED TRANSPORTATION FOR A MULTI-DAY TRIP. CAN YOU HELP ME?

Absolutely. Sarwar Tours offers transport for multi-day trips across the UK and Europe. A dedicated, experienced driver can stay with your group for the duration of your journey, providing reliable, comfortable, and seamless travel every day.

CAN I BOOK YOUR SERVICE FOR OUT OF TOWN TRIPS?

Yes, we operate nationwide and even provide transport to and from Ireland and across Europe. Whether it’s a family trip, a group holiday, or business travel, our drivers will get you to your destination safely and efficiently.

HOW MUCH DO YOU HAVE TO PAY TO RENT A MINIBUS OR COACH WITH A DRIVER?

Pricing depends on the vehicle required, the distance of the journey, and the hours needed. Simply provide us with your pickup and destination postcodes, travel dates and times, number of passengers, and any specific requirements. Once we have this information, we will provide you with a tailored quote.

We consistently deliver reliable, professional service and are trusted by local councils, NHS trusts, travel companies, and private clients across the region.

WHAT TYPES OF VEHICLES DO YOU OFFER?

We operate a diverse executive fleet to suit every type of journey. This includes 16 and 20-seater Mercedes Sprinter Executive minibuses and a luxury Mercedes V-Class for smaller groups. All vehicles come with modern amenities, comfortable seating, and are maintained to the highest safety standards.

HOW FAR IN ADVANCE SHOULD I BOOK?

We recommend booking as early as possible—especially for airport transfers, school contracts, group travel, and weekends. While we can often accommodate last-minute bookings, early reservations help guarantee availability and the best pricing.

DO YOU OFFER LUGGAGE SPACE FOR AIRPORT TRANSFERS OR HOLIDAYS?

Absolutely. Our minibuses come with generous luggage capacity suitable for airport transfers, family holidays, sports teams, or group tours. If you’re travelling with extra-large items, just let us know when booking and we’ll match you with the right vehicle.

ARE YOUR VEHICLES WHEELCHAIR ACCESSIBLE?

We currently have accessible options available upon request. Please contact us with your exact requirements, and we will assist you in arranging the most suitable vehicle for your journey.

CAN I MAKE MULTIPLE STOPS DURING MY JOURNEY?

Yes, of course. We can tailor your journey to include multiple pickups, drop-offs, sightseeing stops, or routes. Just provide the details when requesting your quote, and we’ll include everything in your booking.

DO YOU PROVIDE CHILD SEATS?

Yes, we can provide child seats upon request. Please let us know the age of the child when booking so we can ensure the correct seat is fitted for maximum safety.

IS FOOD OR DRINK ALLOWED ON THE VEHICLE?

Light food and drinks are allowed, but we kindly ask passengers to keep the vehicle clean. Any potential spillages or damage may incur a cleaning fee. If you require a comfort stop, simply inform your driver.

CAN I HIRE A VEHICLE WITHOUT A DRIVER?

No. All our vehicles are operated by our fully licensed, professional drivers. This ensures safety, compliance, and the highest level of service for all passengers.

ARE YOU INSURED?

Yes. We are fully insured and hold a PSV operator’s license as well as an executive private hire operator license. All vehicles meet strict safety and compliance standards required by UK law.

DO YOU OFFER CORPORATE OR BUSINESS ACCOUNTS?

Yes, we provide business accounts for companies, schools, councils, travel agents, and corporate clients who require regular and reliable transport. Please contact us to set up an account.

DO YOU SUPPLY DRIVERS FOR LONG-DISTANCE EUROPEAN TOURS?

Certainly. All our drivers are experienced with European travel, regulations, and long-distance touring. We handle everything from cross-border compliance to rest-time scheduling so your journey is smooth and stress-free.

HOW DO I PAY FOR MY BOOKING?

We accept bank transfer, debit/credit card payments, and invoices for business clients. A deposit may be required to secure your booking, with the remaining balance due prior to travel.

WHAT IS YOUR CANCELLATION POLICY?

Cancellations made within reasonable notice may be eligible for a refund. However, late cancellations may incur charges. Please contact us or refer to our policy for specific terms related to your booking.

WHAT IF MY FLIGHT IS DELAYED?

We monitor all incoming flights for airport pickups. If your flight is delayed, your driver will adjust the timing accordingly—so you won’t have to worry.

bottom of page